After-sales service
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Our company has always adhered to the business philosophy of "quality first, service foremost" and is committed to providing customers with prompt and thoughtful services. While improving product quality, always regard providing excellent service to customers as the key to winning the market for the company. In any region, you can receive the most timely and high-quality service from professional technical personnel.         If users encounter any problems during use, they can call the free consultation hotline at 0731-88288922/88288933.
◇ Quality assurance The manufacturing and testing of the product have quality records and testing data. Within one year from the date of product delivery, free warranty will be provided for equipment malfunctions caused by product quality issues (excluding human factors such as improper use) under normal use. If any of the following situations occur within 30 days after delivery of the sold product, we will be responsible for the return, replacement, or repair, and the expenses incurred will be borne by our company. 1. The product received by the customer does not match the model of the ordered product. 2. The product received by the customer does not meet the requirements specified in the order, resulting in abnormal use. 3. The product has defects that cannot be used normally or repaired. During the transportation process of delivery, the product was damaged and cannot be repaired. ◇ Service Commitment Professional engineers provide comprehensive professional pre-sales, in sales, and after-sales services throughout the entire process.   1. Service tenet: Fast, decisive, accurate, thoughtful, and thorough 2. Service objective: To win customer satisfaction with attentive service quality 3. Service efficiency: If the equipment malfunctions during or outside the warranty period, the supplier will respond to customer needs within 24 hours after receiving notification, arrange relevant personnel to arrive at the site in a timely manner, and start repairs.